Disgusting and disgraceful service!

<p>I was in my Makro Vaal store on 16/07/19, and they had a JBL charge 2 Bluetooth speaker on sale for R1199 and the sales men told me he can get me a discount on that price, he spoke to his manager and got the price down to R1099! So I decided to think about it , I returned to the store today 17/07/16 and found the salesmen, told him I will buy the speaker and can he still get me the discounted price? Yes he spoke to his manager again and told me that it was fine he'll sell me the speaker at the discounted price, I looked at the item and told him I'll take one! After that it all went down the toilet, the speaker he got in the stock room was not the one that was on display, and I told him that I want the one that is displayed, he then told me there was a problem and the price was wrong, the price was not for the speaker on display! it was a different one I then told him that I want the item that was displayed for R1199 And as far as I know I don't know the items by name and price and and,,,,,, I buy what I see as do most people! He then called the extremely rude and unprofessional sales manager, Jacques Delport (he needs customer service training and training on how to speak to people) he was rude and unprofessional told me that I can see that the price is wrong and he will not give me the speaker at the price it was advertized, I'm not happy with the way I was treated and spoken to buy this man and I was nothing but polite and respectful towards him, but did not receive the same in return! I'll be happy to provide makro with my card number and my wife's card number to see what I spend in the store R50K + in the past year and this is how your staff treated a loyal customer! the salesmen was wonderful and helpful the manager can learn a thing or ten from him regarding customer service. I'll will not be happy until this matter is resolved to my satisfaction! I will go public with my experience and this sales manager, I'm extremely disgusted with this and makro should be ashamed of them self's that they employ this kind of person to work with the public! And that makro can't keep their pricing up to date and correct why do you have prices on items if the prices are not correct? Is there no system in place to check this and correct it? I'm a customer and not a staff member and am not responsible for your pricing, I expect to pay the price I see and I don't have to investigate if the price is correct or not that is the store's responsibility not the customers. I have photo's of the pricing and item on display.</p>