Disgusting after sales service from Makro9

1 star is way to much at the moment. I purchased an airfryer online December last year. In May the machine died. The machine was only collected in July. I have been following on a refund or any form of feedback to keep getting the same answer. We waiting for for the supplier to get back to us. This supplier as far as i have seen is fairprice. Absolutley disgusting service.