Disgusted -There was never any intention of meeting the promised delivery

I am beyond angry, fed up, and disgusted with your service.I placed an order for a treadmill based on your clear promise that it would be delivered on 21 January. Today, when I checked my order status on your website, I discovered that the order has not even been shipped. This means there was never any intention of meeting the promised delivery date.This is nothing short of false advertising and misleading customers to secure sales.To make matters worse, if I cancel the order now, I am punished by having to wait up to two weeks for a refund, while YOU sit with MY money because of YOUR failure. That is unacceptable and *********.If a company advertises a delivery date, it is your responsibility to honor it. Do not make promises you clearly cannot keep. Customers plan their time, finances, and expectations around these commitments.This entire experience has been a waste of my time and trust. I will never, ever order from this company again, and I strongly warn other customers: do not believe their delivery promises.Sort this out immediately, or expect this complaint to stand as a clear warning to others.