Disgusted TERRIBLE SERVICE

Item: Makro
Rating: 1
Author: Carin B

We made a online order on 27/11/2017 - two days later I got a call from Makro, advising that one item was out of stock - I noted that if she could find an alternative that would be great. Fast forward 3 weeks later and I still have no response from Makro and online it states that my order has been delivered.

I have sent emails - I have called numerous times and have NEVER RECEIVED ANY RESPONSE.

Helpful (0)

Replies (2)

Makro's replyOfficial

18 Dec 2017, 14:19

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Makro's reply18 Dec 2017, 14:19

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards

Mbali Makhanya

Carin B's updateReviewer Update

18 Dec 2017, 14:21

Good Day, After being on hold for over 30 minutes - when finally someone answers puts me on hold again and the line drops. I WANT A REFUND IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!

Carin B's update18 Dec 2017, 14:21

Reviewer Update

Good Day, After being on hold for over 30 minutes - when finally someone answers puts me on hold again and the line drops. I WANT A REFUND IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!