Disgusted Service from Makro

Just stay away from Makro online. They deliver wrong products and never refund you. I have retuned items in March 2026 and have been wasting my airtime calling Makro and no team leader/manager ever returned your calls. The word "escalate' is being used loosely by consultants and I don't think they know what the meaning of the word is. How is it possible that you can render a service on behalf of other vendors but you cant speak to a human on a phone, everything gets done by email which obviously gets lost with all the noise. I am disgusted as it seems I'm begging for my OWN money from a Big enterprise company. Makro , please I did not borrow you the money - I need it A.S.A.P