Disgusted makro customer

Recently i reviewed makro on hellopeter. Someone from the hello peter devision contacted me and promised my matter with the defective dvd player will be resolved. For all info see my previous review. Until now nothing has happened except for ocational people from makro contacting me promising the matter will be resolved. I'm a blind person so could not get to a store to return the item personally. Today i finally got the opertunity to return it to a store. went to the montague gardens store. Was sent back and forth until we finally left the item there with no resolution. Noone wanted to sign for the package an noone could give us any info on what will happen next. Tried calling the store but noone can help me. Looks like i'm going to lose my money. Want to discourage anyone from shopping with makro. Noone should go through this. I'm a public performer and will telll this story everywhere i go. Definitely the worse experience i've ever had with any store. I'm also going to contact the newspapers to publish something.