Disgusted is the only word I can use!

I wish there was a 0 star option! I placed an order on 25 November, only to find out 9 DAYS LATER that they don't have stock and the order was canceled. That was way past the date it was supposed to be delivered already. Now they have the audacity to make me wait on THEIR refund turnaround time when the mistake was clearly on their side. Completely *********** and Makro should be ashamed! After several complaints there is no assistance and their call centre also have no clue of what's going on in the company.