NV
Nicolas V

1 reviews | Active since Jul 2019

20 Jul 2019, 14:11

Disgusted in service

Absolutely disgusted. Waiting in a que for an hour and a half. As you can see 2 cashiers are working and all The other tills remain empty. Absolutely unacceptable and disgusting. I also right reviews on Google and I have made sure that this terrible experience is viewed

0
Replies (1)
Makro
Makro's reply20 Jul 2019, 14:17
Official
Good day Nicolas, 
 
Thank you for bringing this to our attention.

Please accept our sincerest apologies for what transpired in-store today, this is not the customer service we strive to give our customers ad we do not condone such treatment. 

We will raise and forward this to the relevant department heads and contact you with feedback as soon as we receive it.

We hope you have a lovely day further.

Kind Regards,
Makro Hellopeter Team