1 reviews | Active since Nov 2019
Disgusted by Makro and the online call center staff!!! I want my money back!
I am very disappointed with Makro and the horrible service I've received.
I recently bought a coffee table and a washing machine online with Makro and both were faulty, table was returned but I bought myself a new water supply hose for the washing machine as theirs was faulty but I haven't received my coffee table in two weeks, I then requested a refund and I am not getting any update and not being told when I get it back it's more than 5 days now since I equated for the refund.... I will never ever buy at Makro or refer anyone ever again!
I am disappointed and disgusted by the service and rude consultants who behave like they are doing clients favors Teboho was the worst!, placed me on hold for no reason and then hung up on me.
I just want my money back Makro and il cut all ties sies with the terrible service!
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Suppliers to arrange collection of the unit and as soon as feedback is received on when collection will happen, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Suppliers to arrange collection of the unit and as soon as feedback is received on when collection will happen, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hello Peter Team
