DISGUSTED AT THE SERVICE

I AM LIVID WITH THE SERVICE I RECEIVED AT THEIR RETURNS 09/09/2019, THE ONLY WAY TO EXPLAIN THE SERVICE FROM SUSAN ( A POLLING). I AM SO DISAPPOINTED AND DISGUSTED.

SHE DIDN'T EVEN TRY AND APOLOGIZE FOR THE INCONVENIENCE AFTER THEY SOLD ME OFF HARVEST TIME FROZEN CHIPS ON THE 06/09/2019. SHE JUST PRINTED A CREDIT NOTE AND DOESN'T EVEN TELL ME WHAT IS TO HAPPEN WITH THAT CREDIT NOTE???? DO I GET MY CASH??????? CAN I USE IT AT THE STORE?????? I HAD TO FIGURE IT OUT ON MY OWN. I'M REALLY DISGUSTED AT THE SERVICE.

2ND INCIDENT SAME STORE SAME DAY 06/09/2019 THEY OVER CHARGE ME ON THEIR EXCELLA OIL. OMG AGAIN THE WORST SERVICE RECEIVED FROM THEIR DIFFERENCE COUNTER... SHELA TRIED TO ASSIST CALLED THE SECURITY OFFICE NO ONE ANSWERED THEIR PHONES. EVENTUALLY SHE GETS HOLD OF SOMEONE AND LEFT A MESSAGE FOR MARGARET AND GUESS WHAT. I WAITED AND WAITED AND WAITED EVENTUALLY I DECIDED TO ASK WHEN IS ANYONE GOING TO ASSIST ME? ONLY THEN SHELA CALLED AGAIN TO ASK WHAT IS THE PROGRESS WITH THE SECURITY CHECKS "MARGARET" TOLD HER I MUST WAIT.

THEN WHEN "MARGRET"DECIDES TO COME DOWN, SHE COMES STROLLING WITH AN ATTITUDE AND SHE TELLS SHELA SHE JUST WANTED SOME FRESH AIR.

THEY HAD NO CONSIDERATION OF MY TIME NON WHAT SO EVER, I STILL HAD TO GET BACK TO WORK THEN YOU GET PEOPLE LIKE "MARGARET" THAT JUST HAS NO CUSTOMER SERVICE AT ALL.

REFUND THE CUSTOMER THAT'S ALL MARGARET TOLD SHELA, THEN TELLS SHELA IN FRONT OF ME "YOU MUST TELL CUSTOMERS CAMERAS TAKE TIME". I NEARLY HAD A FIT. SOMETHING IS TO BE DONE HERE SERIOUS INTERVENTION IS NEEDED.

CUSTOMER SERVICE TRAINING IS REQUIRED AT THE STORE. I WANT FEEDBACK WHAT HAS TRANSPIRED WITH SUSAN AND MARGARET.