Disgraceful, dishonest *******
We received a black friday special 2 weeks ago in the local paper stating that this week the Makro longlife milk will be on special this week 6 x 1L for R69.00
Today when my mother went to buy this milk Makro Strubensvalley has put the milk up to R75.00 and refused to honor the special.
This is unacceptable trading practices and false advertising and what infuriates me even more is that my mom is a pensioner!
And then Makro wants to tell me the date on the advert was wrong! There was 3 columns with 3 different weeks of specials. The milk was in the last column with the 22-28 Nov date. Now they want to tell me it was the previous weeks special! Such thievery is beyond me
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Replies (1)Makro's replyOfficial
15 Dec 2021, 08:34Good day Talita,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers to address and we will revert to you with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers to address and we will revert to you with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply15 Dec 2021, 08:34
Official
Good day Talita,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers to address and we will revert to you with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers to address and we will revert to you with feedback.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
