Disgraceful customer service

I ordered and paid for a laptop on 20 Dec. Delivery was supposed to be 31 Dec 2025. Today the 6th of January I get an email the order is cancelled. They will only refund the money in 7 to 10 days. I needed the laptop yesterday. Don't gave money to get another because Makro still needs to refund. Strongly suggest finding a new supplier if this is the quality of your service. I have never been so disgusted by Makro as I am now.