Discusting customer service at Makro Cornubia

I bought a KIC fridge at Makro Cornubia After it was delivered, the driver noticed that it was missing a ***** to stand on at the front. He called the sales person Siyabonga and he asked to speak to me and said i must use the fridge and they will bring the right *****, at first he told me to come and get the ***** myself, i said that is an inconvenience to me. Later the driver came back with the ***** he was given at the shop and it didn't fit. I called the shop and the salesman said they would have it delivered the following week, the following week the driver caught back and still there was something wrong with the *****, he contacted the salesperson at Makro and he said he would speak to the manager, the following day he called to ask if i can WhatsApp him my makro card and adress on their side they logged a call with KIC and i was told that Kic would contact me, which they didn't, today i got an sms saying my logged call was canceled, I'm sitting here with a faulty legged fridge and the management of makro is not botherex. I called the sales person and asked about the sms and he said he would check when he got to the store and call me back but he didn't.