RF
Ruan F

1 reviews | Active since Jan 2018

03 Jan 2018, 15:13

Disasterous Service! Shocking!

My order number is MAK732728. On my profile it says that my order is complete, but I only received one box from the courier company ( 1 x MEGAMASTER Bushveld Fire Boma black).

I paid and ordered 2 x MEGAMASTER Bushveld Fire Boma black. Please let me know why my order status is showing complete if only 1 item has been delivered? I've phoned numerous times and also emailed your online support team without any response. I want my money back for the item that you are still owing me! My order was placed in November 2017, today it is 3 January 2018!!!

0
Replies (1)
Makro
Makro's reply04 Jan 2018, 08:49
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya

Best regards,