AB
Adriaan B
1 reviews | Active since Jul 2019
15 Jul 2019, 19:01
Disappointing online service
I was very optimistic placing an online order with Makro. We have received one item delivered partially. The balance of the order has been outstanding for over a week past Makro's estimated time of delivery. If I knew this before hand, I would have got in my car and buy from a store. This online service is disappointing
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Makro's replyOfficial
16 Jul 2019, 10:04Good day Adriaan,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced in this regard. We do apologize for this inconvenience and we will do our utmost best to assist you further. Please be advised that we will contact our stores management to advise on a way forward and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced in this regard. We do apologize for this inconvenience and we will do our utmost best to assist you further. Please be advised that we will contact our stores management to advise on a way forward and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply16 Jul 2019, 10:04
Official
Good day Adriaan,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced in this regard. We do apologize for this inconvenience and we will do our utmost best to assist you further. Please be advised that we will contact our stores management to advise on a way forward and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced in this regard. We do apologize for this inconvenience and we will do our utmost best to assist you further. Please be advised that we will contact our stores management to advise on a way forward and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team