GM
Gift M
1 reviews | Active since Oct 2019
02 Oct 2019, 20:04
Disappointing - no responses and order taking long to reach me
poor service, they do not respond to emails, online queries. Misleading info, delivery time as per website 2-5 days. I purchased a blender on the 23rd of September and today 2 October i have not yet seen anything. No communication from the shop, they are quiet, why misleading customers that they can shop online when you cannot manage that service??? Makro Card Number: *** Order Number: MAK*** Payment Method: Credit Card When am i receiving my stuff?
I am very frustrated, please do call me when your team come to deliver not just pitch, i read other angry customers' reviews, please do work on these weaknesses.
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Makro's replyOfficial
04 Oct 2019, 12:19Good day Gift,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply04 Oct 2019, 12:19
Official
Good day Gift,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team