Disappointing Experience with Makro Online Order

I am extremely disappointed with the service I have received from Makro. I purchased a couch on the 24th of March, and the website clearly stated that delivery would take place on the 4th of April. However, only today I was informed that my order is still with the supplier and will only be delivered at the end of next week.

This delay is unacceptable, especially since there was no prior communication or update about the change. It shows a lack of care and consideration for customers who place orders online.

Based on this experience, I would rather visit a physical Makro store in the future, as it seems online orders are not treated with the same level of importance.

I expect better communication and improved service moving forward.ONLINE ORDERS