1 reviews | Active since Mar 2025
Disappointing Experience with Makro
I'm extremely disappointed with the service I've received from Makro. I placed an order on February 9th, but unfortunately, I still haven't received my package to this day.
What's even more frustrating is the complete lack of response from Makro's customer service team. I've made multiple calls and sent several emails with my reference numbers, but my inquiries have been met with silence.
The absence of communication and updates on my order status is unacceptable. As a customer, I expect a certain level of service and accountability, especially when it comes to order fulfillment and communication.
Unless Makro improves their customer service and order fulfillment processes, I would advise others to think twice before placing an order. The lack of transparency and accountability is alarming, and I hope that Macro takes steps to address these issues.
Rating: 1/5 stars
Would I recommend Makro? Unfortunately, no.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have reviewed your order, and the status shows as delivered.
Kindly refer to the email we have sent you for your attention.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We have reviewed your order, and the status shows as delivered.
Kindly refer to the email we have sent you for your attention.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
