kM
kabelo M
1 reviews | Active since Oct 2017
28 Jan 2020, 15:55
Disappointing/ Disgraceful services from Makro's online store
Makro's online service disgraceful. Do not buy from them. They'll make promises about delivery dates and times and not keep them. Still waiting for my items. Absolutely disappointing.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
31 Jan 2020, 17:45Good day Kabelo
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we understand that you have an outstanding delivery on your order, could we request that you allow us to work on the order so that it can be completely sorted out, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we understand that you have an outstanding delivery on your order, could we request that you allow us to work on the order so that it can be completely sorted out, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply31 Jan 2020, 17:45
Official
Good day Kabelo
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we understand that you have an outstanding delivery on your order, could we request that you allow us to work on the order so that it can be completely sorted out, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we understand that you have an outstanding delivery on your order, could we request that you allow us to work on the order so that it can be completely sorted out, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
kM
kabelo M's updateReviewer Update
05 Feb 2020, 12:14So the Makro representative ****, I've still not been contacted.
kM
kabelo M's update05 Feb 2020, 12:14
Reviewer Update
So the Makro representative ****, I've still not been contacted.