Disappointing

Atrocious service from BOTH Makro Silver Lakes and Hisense Customer Care. Bought a washing machine on 7March2026. We connected it on Sunday. Gave fault on Display. After don't know HOW many phone calls EVERY day to Makro & Hisense: Learnt that Makro ONLY logged a job card on Thursday. Only have 7day return policy. They all promise to phone you back. No calls back (I made over 20 phone calls. If the sales person is not on lunch the Hisense Rep is not available... he promised me over and over Hisense will call me. Instead I had to continue calling. Friday afternoon 15h00 - day 7 after purchase: STILL no call. Should have paid R1000 more and should have bought the LG instead.