Disappointed with Makro.

I ordered specials from Makro online. Delivery date was yesterday. I waited all day. Phoned twice yesterday. First time order has been dispatched, they gave me Wumdrop cell nr. Wumdrop says he didn't have anything for me. 2nd call they said courier would bring today. According to my order, it was dispatched 02 March. Nothing came. I phoned again, order has been dispatched, but please hold I want to speak to Wonderboom. I wasted R110 cellphone airtime holding, then call was dropped. Phoned again - order has been dispatched, will escalate. I even phone Wumdrop driver today and he said he had escalated it. No! my parcel was due yesterday. This is not on. My chocolates will be melted by the time I get them. Makro, you disappoint me!!