EM
Edphina M
1 reviews | Active since May 2023
24 Oct 2023, 04:07
Disappointed with Makro
I am disappointed with Makro. I made an order on the 4th of October 2023, its the 24th of October still have not received my order 3 weeks already and they said delievery take 3-5. I called several times and they keep escalating the matter. I cannot even track my order. I have been buying from Makro for years this time thet disappointed me.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
24 Oct 2023, 10:40Good day Edphina, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply24 Oct 2023, 10:40
Official
Good day Edphina, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,