FZ
Fezile Z

1 reviews | Active since May 2016

07 Feb 2025, 08:59

Disappointed

This has got to be the worst online shopping experience I have ever had! They first supp**** a short order and didn’t notify me in any way why my order was incomplete. I had to enquire and even then I kept on being pushed from 1 agen to another. They didn’t want to assist then 2 lady said she would cancel the order and get her supervisor to call me. Non of those happened. It took close to a month for them to actually cancel my order and refund me. Every time I follow up the don't respond. I made another order and it was also incomplete and it’s been over a week now, every time I follow up on when they will deliver my outstanding items they just say they are waiting for feedback! You are no different from ****mers now coz you short supp**** me and don’t want to fix it!

0
Replies (2)
FZ
Fezile Z's update24 Feb 2025, 15:22
Reviewer Update
No it hasn’t been resolved. Agents respond as if they are going to assist… the moment you respond you find they’ve already closed the chat and you have to go through the same thing over and over again with different agents .
FZ
Fezile Z's update03 Mar 2025, 08:49
Reviewer Update
Please note nobody has contacted me as yet. I still haven’t been assisted