PI
Pravin I

1 reviews | Active since Apr 2013

28 Aug 2026, 14:12

Disappointed Customer

Disappointed Customer I placed my order for lounge chaise on the 7 Aug 2026; the estimated delivery date was 28 Aug 2026. I did on numerous occasions review the tracking and there was no update, I contacted Makro online who confirmed the order was on track. To my surprise this morning I get a cancellation notice with no explanation. The delivery was going to be done today after 3 weeks of waiting, this is very frustrating, if you couldn’t supply you should have advised earlier. There are lots of suppliers of the same product, I could bought it elsewhere.

0
Replies (1)
Makro
Makro's reply28 Aug 2026, 14:35
Official
Hi Pravin, 

I'm so sorry that the order was cancelled and for the service received. 

I will be giving you a call shortly regarding this. 

Kind regards,
Makro Social Media Team