LP
Louise P
1 reviews | Active since May 2023
04 Dec 2025, 05:21
Disappointed customer
On 25 Nov I ordered a product from Makro. On 27th I was advised that something went wrong. I was told I'd have my money back in 3 - 5 days. I still don't have either. Very sad.
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Replies (4)0
Replies (4)LP
Louise P's updateReviewer Update
04 Dec 2025, 16:28Now very upset
SMS said refund in 3 to 5 days
Telephone call said refund in 2 to 7 days.
This now says refund in 7 to 14 days.
I will NEVER again shop at Makro. They take your money immediately and take their own time to give it back.
It is not my fault that the product is out of stock. It showed in stock. So now I get penalised.
SMS said refund in 3 to 5 days
Telephone call said refund in 2 to 7 days.
This now says refund in 7 to 14 days.
I will NEVER again shop at Makro. They take your money immediately and take their own time to give it back.
It is not my fault that the product is out of stock. It showed in stock. So now I get penalised.
LP
Louise P's update04 Dec 2025, 16:28
Reviewer Update
Now very upset
SMS said refund in 3 to 5 days
Telephone call said refund in 2 to 7 days.
This now says refund in 7 to 14 days.
I will NEVER again shop at Makro. They take your money immediately and take their own time to give it back.
It is not my fault that the product is out of stock. It showed in stock. So now I get penalised.
SMS said refund in 3 to 5 days
Telephone call said refund in 2 to 7 days.
This now says refund in 7 to 14 days.
I will NEVER again shop at Makro. They take your money immediately and take their own time to give it back.
It is not my fault that the product is out of stock. It showed in stock. So now I get penalised.
LP
Louise P's updateReviewer Update
04 Dec 2025, 16:35 Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
So I can't even do my bookkeeping my accounts won't balance. Clients won't pay without a statement.
Lesson learnt don't shop at Makro.
So I can't even do my bookkeeping my accounts won't balance. Clients won't pay without a statement.
Lesson learnt don't shop at Makro.
LP
Louise P's update04 Dec 2025, 16:35
Reviewer Update
Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
So I can't even do my bookkeeping my accounts won't balance. Clients won't pay without a statement.
Lesson learnt don't shop at Makro.
So I can't even do my bookkeeping my accounts won't balance. Clients won't pay without a statement.
Lesson learnt don't shop at Makro.
LP
Louise P's updateReviewer Update
05 Dec 2025, 16:54Thank you I will be unemployed due to your error as I won't have funds to pay my subscriptions. I can't do my bookkeeping as the bank statement will change and mess up my bookkeeping. Don't blame the bank. It was your mistake. POOR SERVICE.
LP
Louise P's update05 Dec 2025, 16:54
Reviewer Update
Thank you I will be unemployed due to your error as I won't have funds to pay my subscriptions. I can't do my bookkeeping as the bank statement will change and mess up my bookkeeping. Don't blame the bank. It was your mistake. POOR SERVICE.
LP
Louise P's updateReviewer Update
08 Dec 2025, 11:32That's a lie as I am not the only one complaining about the same thing. Googled it there is many. So clearly you don't care or you would have done something about it.
PS I still don't have the money. I still have not done my bookkeeping. Either way I am in trouble.
PS I still don't have the money. I still have not done my bookkeeping. Either way I am in trouble.
LP
Louise P's update08 Dec 2025, 11:32
Reviewer Update
That's a lie as I am not the only one complaining about the same thing. Googled it there is many. So clearly you don't care or you would have done something about it.
PS I still don't have the money. I still have not done my bookkeeping. Either way I am in trouble.
PS I still don't have the money. I still have not done my bookkeeping. Either way I am in trouble.