Disappointed at the service offered at the national call centre

Good day Andile

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

As per our recent telephonic conversation, please kindly note that we have previously assisted and sent you an email as per your request and we shall be in contact with you again to ensure that you are satisfied with the assistance you've received.

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team