AC
Alan C
1 reviews | Active since Sept 2017
02 Dec 2019, 18:04
Disappointed at Makro Riversands
When Makro started in Riversands I praised them to the roof. Never have I experienced a quicker decline. I stopped shopping there about a year ago. I hope you never need to call their call centre at Riversands. Kept us waiting for over 40 minutes. I went to have a shower and my wife was still holding on when I returned. I hope they didn't buy their own advertising in the beginning. They are hopeless now. Please have the store manager contact me.
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Replies (1)
Makro's replyOfficial
03 Dec 2019, 08:53Good day Alan,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard. Please be advised that we need to know what the matter is about before we can have the correct departmental management to contact you. We will contact you to gather more information in this regard and assist you further.
Kindly be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard. Please be advised that we need to know what the matter is about before we can have the correct departmental management to contact you. We will contact you to gather more information in this regard and assist you further.
Kindly be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply03 Dec 2019, 08:53
Official
Good day Alan,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard. Please be advised that we need to know what the matter is about before we can have the correct departmental management to contact you. We will contact you to gather more information in this regard and assist you further.
Kindly be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received in this regard. Please be advised that we need to know what the matter is about before we can have the correct departmental management to contact you. We will contact you to gather more information in this regard and assist you further.
Kindly be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team