1 reviews | Active since Apr 2019
Disappointed
I dont even know where to begin. I am so frustrated i can strangle someone. I have bought a stove (gas stove ) online, because i couldnt buy it in the shop, they said i should buy it online. So i did. Well, they have dispatched my stove last week on the 23rd already, and still i havent received it. I called and emailed them 100s of times, and they keep on ignoring me. This morning on the phone the one guy at customer care said, my stove will be delivered today. Guess what???? I still havent received it and no one has called me back as promised. I paid R2800 for that stove, and need it to feed my family. How poor is your customer service? Im dissapointed in you , because of poor service providers. You make promises that you cannot keep. I feel like cancelling everything, and get a refund. If you dont want my money, i will spend it somewhere else. People, dont make use of Makro online shopping. They are worst that overseas companies. I bet, if i ordered this overseas , it would have been delivered quicker.
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Thank you for writing to us.
Please accept our sincere apology for the inconvenience this has caused you.
We have just followed up with the courier and they advised that your item was delivered successfully, please confirm.
Regards,
Makro Hellopeter Team
Thank you for writing to us.
Please accept our sincere apology for the inconvenience this has caused you.
We have just followed up with the courier and they advised that your item was delivered successfully, please confirm.
Regards,
Makro Hellopeter Team
