KN
Khanyisile N
1 reviews | Active since Dec 2013
18 Nov 2018, 12:42
Disappointed
I went to Makro Alberton on Friday 16/11/2018. While I was busy paying my daughter came with a toy which did not have a price tag and the teller told us to go back and get another toy with a tag, Imagine! When I asked her if she was serious she said yes and I gave her piece of my mind and she changed her facial expression and left me there to talk alone and her supervisor came and told me to calm down. I am still in shock. Customer service in Makro is going down the drain because you do not discipline them. It will take me a while to go back there. She did not even had her name tag on. The time was 15:35, store no: 24, pos no: 17, invoice no: 983, cashier no: 611. Regards
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Replies (1)Makro's replyOfficial
19 Nov 2018, 09:52Thank you for your alerting us on your complaint. We believe that one of our team members has been in contact with you with regards to the above matter.
Regards
Zanele Zwane
Regards
Zanele Zwane
Best regards,
Makro's reply19 Nov 2018, 09:52
Official
Thank you for your alerting us on your complaint. We believe that one of our team members has been in contact with you with regards to the above matter.
Regards
Zanele Zwane
Regards
Zanele Zwane
Best regards,
