Dirty damaged Defy twin tub washing machine

😡The Defy washing machine delivered to me today 21.02.2022 (bought the washing machine on the 18.02.2022)was damaged I called makro about the water marks on The machine, manager told me thats because they had to test if it was working I than told the manager that the exterior of the machine was Also damaged he said oh I can give u a discount of R700 I told him I want my money or a new Machine I asked that they fetch the damaged machine and told him that I'm coming for the new machine or my money. At the shop he said he told me to bring the damaged machine to the shop. I already paid Marko for delivery now they wanted me to pay another person so that I can take their damaged washing machine to their shop. At the shop I was told that they can't give me my money because they don't have the washing machine that they delivered to my house and that I must bring the washing machine to the shop and then I must come get my money. Makro Alberton is the worst place one can buy electrical appliances the short arrogant man wasn't willing to assist me they sold me damaged goods now I must take it back, they even told me I must wait until Wednesday for them to fetch the machine. They don't know the meaning of customer service. Makro is a Joke u advertised on your website that your delivery is free yet another lie, I want my money back I don't want your washing machine!! I don't want to wait till Wednesday u need to fetch ur useless washing machine sies makro is selling dirty appliances😡😡😡😡