Diligence or incompetence

I recently visited the Makro store on Cornubia to buy a gift for my son. I spoke to a guy by the name of Ketha. He said that they didn't have the hand held console instore so he assisted me to buy it online. He also said that it will be delivered in 3 days. When I tracked the order it's stated that delivery is on the 30/03/26. Now my son's birthday has passed and he is disheartened. I called Makro store and stoke to Ivonia and another guy but they kept cutting my call off when I asked to see the manager. Please guys beware of these sales guys instore. They will mislead you as long as they get the sale. Now I have no choice but to cancel this purchase and wait another 14 days for my money.