MW
Monica W
1 reviews | Active since Sept 2018
22 Mar 2021, 15:32
Different treatment in Makro Centurion
Disappointed in Makro returns department making me stand in the que longer than necessary when I could have been helped quicker. Staff at the fitting rooms and less than 10 items till was much more impressive. Amazing how different staff at the same store can be.
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Replies (1)
Makro's replyOfficial
22 Mar 2021, 15:56Good day Monica,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write this review and we are happy to read that you had a pleasant experience at our Makro Centurion branch.
We will certainly make the less than 10 items till aware that they have made a very good impression on you and they should keep up the good work! also to ensure that we put corrective measures in place to better our customer experience.
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write this review and we are happy to read that you had a pleasant experience at our Makro Centurion branch.
We will certainly make the less than 10 items till aware that they have made a very good impression on you and they should keep up the good work! also to ensure that we put corrective measures in place to better our customer experience.
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Makro's reply22 Mar 2021, 15:56
Official
Good day Monica,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write this review and we are happy to read that you had a pleasant experience at our Makro Centurion branch.
We will certainly make the less than 10 items till aware that they have made a very good impression on you and they should keep up the good work! also to ensure that we put corrective measures in place to better our customer experience.
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write this review and we are happy to read that you had a pleasant experience at our Makro Centurion branch.
We will certainly make the less than 10 items till aware that they have made a very good impression on you and they should keep up the good work! also to ensure that we put corrective measures in place to better our customer experience.
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team