Different pricing from advert to checkout

Item: Makro
Rating: 1

Hi Makro, i would like to buy a defy tumble dryer, its being advertised at R2999, i added it to my cart, logged and checked out, it then went down to R2799, when i added delivery to it, it went back to R2999 and added on delivery of R220, can you tell me what the correct price is? I tweeted you guys, but it seems you social media team is MIA, i want to purchase this product, but not without price confirmation.

Please see screenshots!

Helpful (0)

Replies (2)

Makro's replyOfficial

05 Feb 2018, 09:24

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply05 Feb 2018, 09:24

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

's updateReviewer Update

07 Feb 2018, 11:47

Please note Makro, since no one has once again bothered to come back to me, you have now lost out on the sale. Your social media and complaints team is a complete and utter joke and i wonder how many other sales you have lost out on due to different pricing through the purchasing process on your website. Utterly disgusted but not surprised!

's update07 Feb 2018, 11:47

Reviewer Update