DID NOT HONOR THE PRICE ON PI LABEL

went to makro on the 2 jan 2016 to buy a dvd player when in the dvd ilse there was alot of samsung dvd player but there was only one pi label for those items and when i went to pay it was a different price when i queried the price i was told its not the same item on the pi label i asked the manager if the pi shows to the item its that price he said yes then he went away with the dvd player and said he cant do that it was there fault but he cant honur that price because they are changing pi label and he cant give it to me at that price and they dnt have stock of the dvd that was on the label i phoned makro customer care and the neber get back to me but the guy was very rude and arrogant and told me do what you want but theres nothing he will do .sevice level patatic both makro springf**** and cutomer service