Did not accept my game card
<p>I have always being an above satisfied customer today after comfirming with the cashier that i could use my game card for my stationery purchase after a grueling 3 hours shopping after we rang up everything tge supervisor informs us no it was only for Dec period. I then tell her we confirmed with cashier she says sorry she didnt know. We paid by credit card. As supervisor just walked away . I dont think this is acceptable.</p>
We sincerely apologize for your unfortunate experience, and would like to thank you for bringing this matter to our attention.
Makro prides itself with great customer service and staff members dedicated to particular areas to better assist customers.
Cross credit shop was a pilot that started from the 01.10.2016 until 31.12.2016
We however, understand your dissatisfaction. Please rest assured that this matter is of utmost importance to us.
I have copied the store Executive so that the Silverlakes branch is aware of your complaint.
Regards
Mmule Moropa
We sincerely apologize for your unfortunate experience, and would like to thank you for bringing this matter to our attention.
Makro prides itself with great customer service and staff members dedicated to particular areas to better assist customers.
Cross credit shop was a pilot that started from the 01.10.2016 until 31.12.2016
We however, understand your dissatisfaction. Please rest assured that this matter is of utmost importance to us.
I have copied the store Executive so that the Silverlakes branch is aware of your complaint.
Regards
Mmule Moropa