PZ
Paul Z
1 reviews | Active since Dec 2023
13 Feb 2024, 18:45
Delivery took aged
The delivery took an extremely long time but their staff was helpful even if they couldn't identify why it took so long.
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Replies (1)
Makro's replyOfficial
15 Feb 2024, 09:27Good day Paul ,
Thank you for contacting us through our Hellopeter platform.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We have received your complaint and want to assure you that we will address it accordingly. At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order.
Thank you an have a lovely day! Kind regards,Makro Hello Peter Team
Thank you for contacting us through our Hellopeter platform.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We have received your complaint and want to assure you that we will address it accordingly. At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order.
Thank you an have a lovely day! Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply15 Feb 2024, 09:27
Official
Good day Paul ,
Thank you for contacting us through our Hellopeter platform.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We have received your complaint and want to assure you that we will address it accordingly. At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order.
Thank you an have a lovely day! Kind regards,Makro Hello Peter Team
Thank you for contacting us through our Hellopeter platform.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We have received your complaint and want to assure you that we will address it accordingly. At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order.
Thank you an have a lovely day! Kind regards,Makro Hello Peter Team
Best regards,