LM
Lomile M

1 reviews | Active since Aug 2012

18 Jan 2018, 11:25

Delivery times and no stock

I ordered R4000 worth of items from Makro Strubensvalley and after days of waiting they told me that they don't have stock of some items. It was such an inconvenience after waiting five days for delivery. I ended up cancelling the order because of the missing items as well as having to wait FIVE days to deliver. They claim to have a 2-5 day lead time to deliver but that's just no good enough. Until they become as efficient as Pick n Pay in they 24-hour delivery, they won't be getting my business again.

0
Replies (1)
Makro
Makro's reply22 Jan 2018, 08:36
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya