DV
Dominique V

1 reviews | Active since Sept 2020

02 Aug 2021, 15:59

Delivery takes longer than indicated!

Website says delivery takes between 2-5 business days. I ordered over a week ago and I am still waiting for my order. I have called the call centre and every time it gets escalated, but I get no feedback. Even the tracking information does not help.

0
Replies (2)
DV
Dominique V's update02 Aug 2021, 16:08
Reviewer Update
Have just been contacted by Makro. The manager seems to be trying to sort out my order.
Will hopefully have clarity by tomorrow.
DV
Dominique V's update06 Aug 2021, 09:21
Reviewer Update
Thank you Makro for sorting out my order.
I received it this morning.
Very impressed with the manager from their Ottery branch, who made it a priority to get my order to me.