Delivery issues between Makro and Wumdrop

Delivery issues with online order. Placed an order (9kg Washing Machine and 1 bottle of Champagne) on Friday the 28th June and scheduled the delivery for Tuesday 2nd July. 1. First issue is Makro split a single order into 2 deliveries 2. Secondly despite the order being scheduled over whatsapp for the Tuesday Wumdrop called and asked if it could be delivered on the Saturday, this request was denied as there was no one at the premises. Wumdrop ignored this and arrived at the location and tried to deliver the item not once but twice (probably a result of splitting the order. 3. On the Tuesday when the delivery was meant to arrive only half the order (the bottle of Champagne) was delivered. 4. Followed up on the Wednesday to be told the washing machine was reflecting as delivered and the bottle of champagne was shown as outstanding??? 5. Was promised on Wednesday the order would be delivered on Thursday. Followed up on Thursday morning and was given the name of the driver and his contact number and assured it would be delivered. On checking with the driver he advised he had no washing machine to be delivered. 6. Checked with the delivery company, Wumdrop, whio stated that the order was not ready at the store so the driver left....? Agent stated this is a Makro problem and not there problem. 7. Contacted Makro Help centre again only to be told it has now been rescheduled for Friday delivery.

I regret ever ordering online from Makro, the item was on special (R1000 off) which made it cheaper than Take-a-Lot by R500... the R500 saving was not worth the aggravation and phonecalls I have had to make to try and understand where the item is.