Delivery issues

On the 21 March 2025 an order (MAK***) was placed for a auto tool, an airfryer and a cordless kettle. The delivery dates given were the 26, 27 & 28 March 2025.

The auto tool was delivered on the 24th. A call came through just after that for delivery of the other two items but couldn't be answered as I was in a meeting. After the meeting when the call was returned the delivery person - very rudely - said the items had being returned to Makro.

Several subsequent emails and telephone calls were made to Makro to re-arrange delivery with no success to date including - 80EK on 1 April 2025 - Kamo promised to reschedule delivery and call us back to confirm a delivery date (nothing happened) - re e-mailed MakroCare on 1 April to which there has been no response - 10GQ on 3 April 2025 - Kamo (apparently a different Kamo) promised to reschedule delivery and call us back with a delivery date

Please can this issue be resolved asap.

And perhaps Makro should reconsider its delivery system.