Delivery 1 Month late, Zero Assistance from Staff

Placed an order on the 30th of October 2022, estimated deliver 21 working days making the estimated delivery date the 28th of November 2022, it is now the 28th of December 2022 and I had to cancel the order. The sad part is I followed up several times, I was promised to be called back but not once did I receive a call back, I had to follow up over and over again. At some stage the national call center refused to assist me saying that I should call the crown mines store directly. I understand that covid 19 has caused global stock shortages but that doesn't excuse the lack of customer services. I was always polite and understanding towards the staff and maybe that's the problem. Don't buy from here no one will be able to assist, the support staff cannot help, massive disconnect between buyers, stores and online channel. Selling items that are not in stock and earning interest on their money should be *******. MassMart has no integrity.