Delivered Damaged Appliance and Ignored Emails

<p>Good day, </p> <p> </p> <p>I order a Samsung Washer/Dryer online on the 15th of May. The Appliance was delivered on the 20th. When I unpacked the product, I noticed that it was damaged. I contacted Makro on the 23rd and received an initial response on the same day, from Anthony Vermeulen who'd escalated it to the Online Manager. Despite numerous attempts to get a further response we've received none. </p> <p> </p> <p> </p>