Delays in order
Ordered a Product 2nd December. Friday 13th December was 10 working days and my product has still not been delivered. I contacted Makro Fleet, a lady answers my call, and transfers me to a number that doesn't get answered. I call Makro Fleet again, but they refuse to answer the line. This is pathetic
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Makro's replyOfficial
17 Dec 2019, 17:55Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers therefore this matter will be our priority
We have received your complain and we will liaison with the relevant departmental managers and internally have the matter addressed thereafter we shall revert back to you with concrete feedback. Please be advised that feedback will be relayed within a period of 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers therefore this matter will be our priority
We have received your complain and we will liaison with the relevant departmental managers and internally have the matter addressed thereafter we shall revert back to you with concrete feedback. Please be advised that feedback will be relayed within a period of 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Makro's reply17 Dec 2019, 17:55
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers therefore this matter will be our priority
We have received your complain and we will liaison with the relevant departmental managers and internally have the matter addressed thereafter we shall revert back to you with concrete feedback. Please be advised that feedback will be relayed within a period of 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We respect and value all our customers therefore this matter will be our priority
We have received your complain and we will liaison with the relevant departmental managers and internally have the matter addressed thereafter we shall revert back to you with concrete feedback. Please be advised that feedback will be relayed within a period of 24-48hrs.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hellopeter Team