KK
Khanyi K

1 reviews | Active since Oct 2009

16 Feb 2021, 09:44

Delayed orders

orders taking more than 15 days to deliver ,bad service

0
Replies (1)
Makro
Makro's reply16 Feb 2021, 11:25
Official
 Good day Sarafina,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team