DELAYED DELIVERY FOR UPTO 50 DAYS MAKRO

Item: Makro
Rating: 1
Author: Haseena H

I have placed an online order approx 50days ago which I have still not received. after numerous calls and visits I am still told that they are still currently awaiting stock. online purchases state it takes 7-10 working days... however after th purchase when I called well aftr 2 weeks, I was told 40days.. for these items... so I waited patiently.. however... should makro not be able to fulfill th purchase terms... I will be demanding a full refund as they wil probably supply the items when the new models are out. highly disappointed! Will never recommend makro for online purchases!!!!

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Replies (1)

Makro's replyOfficial

01 Mar 2021, 14:40

Good day Haseena,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will address your online order alongside relevant departmental orders to ensure that you receive your delivery in an efficient manner. we will communicate with you shortly on the order update.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply01 Mar 2021, 14:40

Official