MG
Maritsa G

1 reviews | Active since Jul 2015

28 Sept 2017, 07:51

Defy Stove

I went to Makro Milnerton on Tuesday to by a stove. I found a wonderful Defy stove, yesterday they delivered to me. I opened the box only to find that there`s no POWER CORD/CABLE. I immediately phoned Makro, I spoke to a lady named Robyn. I was only then informed that the units DON`T come with power cable, also they DONT stock theme. I have to drive from shop to shop to buy a fitting cord for my stove. REALLY A PERSON GO TO MAKRO TO BUY A COMPLETE UNIT. Makro does not sell complete stock anymore!!!!! They don't even tell you (it not a complete unit). At the end of the day, you cant trust Makro ANYMORE, incomplete stock.

0
Replies (3)
Makro
Makro's reply02 Oct 2017, 08:58
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply18 Dec 2017, 11:57
Official

Good day,

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,

MG
Maritsa G's update18 Dec 2017, 12:28
Reviewer Update
This matter was never resolved and no one called me. I`m still disgusted by this and is referring al friend and family to Hirsch Home store