Definitely not the leader in their industry

Order Number: MAK***

I made a purchase and paid for a double-door fridge, dishwasher, and ice cream maker on Makro's website on November 24. After waiting without receiving my order, I reached out on December 12, 2023, initiating a series of unproductive email exchanges and Facebook messages. The recurring pattern of similar complaints on Hellopeters and all the comments of unsatisfied customers on Makro's Facebook ads suggests a troubling trend of Makro selling products they don't have, leaving customers waiting for refunds for months.