Defective products and poor service

Item: Makro
Rating: 1
Author: Rowen B

I didn't want to give them a star at all, but that was the only way I could get to write something. You should allow zero stars as the lowest rating, as that is all Makro deserves. I have had two very bad experiences with them where you as the customer are at fault and made out as trying to ***** them. There will not be a third as I will never purchase from them again.

Helpful (0)

Replies (1)

Makro's replyOfficial

23 Feb 2021, 10:19

Good day Rowen,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply23 Feb 2021, 10:19

Official