1 reviews | Active since May 2019
Defective defy fridge
I purchased a fridge from Makro springfield
On the 10/10/2017.
The fridge has broken down twice already.
It broke down within the first 6 months of having it then defy came home and mentioned the fan was defective and all my food got spoiled. Then it started making grinding sounds and broke down again and makro sent it to defy for fixing...last night it began making those grinding noises again and im afraid that the fridge will break down again and spoil my food items again...this fridge is becoming a huge problem as it is not reliable.
Now has happened again 16/05/2019 and all the frozen food has thawed and ive never been compensated for food even once...and i dont know what to do about it
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has brought you, we will be in contact with the relevant department to get this matter resolved as soon as possible.
Again, we do apologize for and thank you for allowing us to resolve this for you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has brought you, we will be in contact with the relevant department to get this matter resolved as soon as possible.
Again, we do apologize for and thank you for allowing us to resolve this for you.
Kind Regards,
Makro Hellopeter Team
Best regards,