ZN
Zintle N
1 reviews | Active since Apr 2020
27 Jul 2022, 11:52
Default product and service
Bought a 4 plate deft stove online and it was delivered on Sunday. When I opened the box, it’s a demo (if that makes sense) . I have been calling and sending messages via WhatsApp but no one has bothered to contact me about an exchange or a refund. I will be taking this matter further as Makro os enriched at my expense and is not bothered to cooperate.
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Replies (1)
Makro's replyOfficial
27 Jul 2022, 15:29Good day Zintle,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Kindly note that we have contacted the relevant manager for assistance and for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Kindly note that we have contacted the relevant manager for assistance and for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply27 Jul 2022, 15:29
Official
Good day Zintle,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Kindly note that we have contacted the relevant manager for assistance and for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Kindly note that we have contacted the relevant manager for assistance and for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,